Location: Home-based with travel across rural East Cambridgeshire for home visits and community outreach
Salary: SCP 7 on the NJC Pay Scale (£27,274 per annum for a 35-hour week)
Hours: 21 hours per week
Contract: Fixed term until 31 March 2027
Reports to: Community Wellbeing Manager

 

Do you want to make a meaningful difference to the lives of people living in rural Cambridgeshire?

Cambridgeshire ACRE is seeking a trusted and motivated Village Agent to deliver our Rural Life Navigators project in East Cambridgeshire. This rewarding role will extend our preventative community support into rural communities with limited access to Community Hubs and existing Village Agent provision.

You will provide person-centred support to residents experiencing hardship, exclusion or isolation, helping them access information, advice, services and local opportunities before problems escalate.

The role combines one-to-one resident support, outreach in village halls and community venues, digital inclusion activity, volunteer co-ordination and practical partnership working. You will also recruit, train and support volunteer Rural Life Navigators to act as trusted local connectors within their communities.

 

About the role

Key responsibilities include:

• Building trusted relationships in targeted rural communities in East Cambridgeshire.
• Receiving, assessing and triaging referrals and enquiries.
  Assessing needs, identifying risks and making appropriate referrals.
• Supporting residents to access services, benefits, healthcare appointments, housing support, utility schemes, community activities and practical help, without providing regulated advice.
• Planning and delivering outreach, digital inclusion and practical activity sessions in village halls and community venues.
• Maintaining accurate records and monitoring information.
• Recruiting, inducting, training and supporting volunteer Rural Life Navigators.
• Maintaining accurate case records, volunteer records, session records, monitoring information, participant feedback and case study material.

 

About you

We are looking for someone with:

• Experience of providing one-to-one support, outreach, advice or casework.
• An understanding of loneliness, social isolation and the challenges facing rural communities.
• Experience of supporting adults who may be vulnerable, isolated or experiencing barriers to accessing support.
• Excellent communication and relationship-building skills.
• The ability to work independently and manage a varied workload.
• Strong organisational and record-keeping skills.
• Good IT skills, including Microsoft Office.
• The ability to travel across rural East Cambridgeshire for home visits, outreach and occasional evening or weekend work.

Experience in health or care, community work, community development, advice, information and guidance, volunteer co-ordination, digital inclusion or a related field would be highly beneficial.

 

Why join Cambridgeshire ACRE?

Established in 1924, Cambridgeshire ACRE is an independent charity working alongside rural communities across Cambridgeshire and Peterborough. Our mission is to inspire, lead and partner with rural communities, enabling local people to create positive, lasting change for themselves.

We offer:

• Flexible home-based working
• Working from home allowance
• Contributory pension scheme with salary sacrifice option
• 25 days annual leave plus bank holidays
• Ongoing learning and development opportunities
• A friendly and supportive team environment

 

How to apply

Download the Recruitment Pack and the full Job Description and Person Specification and read through properly to ensure you are a good fit for the role.

Please then submit:

• A CV (maximum two sides of A4 preferred)
• A supporting statement (maximum two sides of A4 preferred) explaining how you meet the person specification and why you are interested in the role. Please include details of the number of hours you would be interested in working (between 28 and 35 hours per week)

Please email applications to alison.brown@cambsacre.org.uk with the subject line:
Cambridgeshire ACRE – Village Agent

Closing date: 8.00am, 26 October 2026

Cambridgeshire ACRE is an equal opportunities employer and welcomes applications from all sections of the community.