Anglian Waterways Volunteers operating a lock

Showcasing the work of our Anglian Waterways volunteers

As part of our efforts to show the work of our amazing volunteers this Volunteers Week, this article focuses on the brilliant work done by our Anglian Waterways Volunteers who volunteer with Cambridgeshire ACRE on behalf of the Environment Agency.

 

For many of us, the idea of volunteering conjures up images of long-term commitments and set schedules. But volunteering can be simple, flexible and deeply rewarding. That’s certainly true of the Anglian Waterways Volunteer scheme.

Run in partnership with the Environment Agency, this initiative sees local people volunteering at lock sites along the river, welcoming boaters, offering a helping hand and sharing their knowledge with the public. It’s a very different kind of volunteering. It gets you outdoors, connects you with others and brings a great sense of satisfaction, all without taking over your week.

Anglian Waterways Volunteers at Houghton Lock

Volunteers assist boaters at locks in St Ives, Houghton, Godmanchester, and Northampton on weekends during the spring and summer. They commit as much or as little time as suits them. What unites them is their love of the river and a desire to help others enjoy it safely. As Heather, one of our long-standing volunteers, puts it:

“I enjoy it all – particularly when it is busy – it gets buzzy and exciting and makes me feel useful.”

The support volunteers provide might seem simple, but it makes a huge difference. Locks can be intimidating, especially for first-time or holiday boaters. Volunteers are often the reassuring presence that gives someone the confidence to continue their journey. Boaters regularly tell us:

“We would have been lost without them,” and “Volunteers were very helpful. Thank you.”

Volunteers also help keep the waterways safer. They’re trained in water safety, report concerns and offer practical help. They assist those with mobility issues and make sure locks are used correctly. They even help reduce damage to hire boats, something that local boatyard owners truly value. One said:

“Volunteer help is great for our customers – it helps protect my boats from damage and keeps people safe.”

 

Volunteer, Roger, assisting boaters through the lock at Houghton

Beyond the practical benefits, there’s a real community spirit to the scheme. People who might never have crossed paths come together to support each other, swap stories and enjoy a shared purpose. Many of our volunteers are retired and find the role offers structure and connection. As Alastair puts it:

“I come back all cheerful.”

There’s also a positive impact on health and wellbeing. Being outside, being active and feeling valued all contribute to a stronger sense of purpose. The Social Return on Investment for the scheme has been calculated at £2.51 for every £1 spent, evidence that small efforts can add up to something much bigger.

And sometimes, volunteering just makes you smile. As Heather wryly shared,

“I have been asked out twice by boaters!”

 

Supporting day boat hirers to use a lock safely.

At Cambridgeshire ACRE, we’re proud to support this scheme and even prouder of the volunteers who make it possible. Their work brings people together, protects our environment and shows how simple actions can ripple outwards in unexpected and powerful ways.

If you’re looking for a way to give back that fits around your life, why not give this a try? You don’t need boating experience, just a friendly manner, a bit of free time and a willingness to muck in. You might just find it becomes the best part of your week.

 

If you’re interested in volunteering, please contact Rachael Brown, Senior Community Development Officer, at 01353 865037 or email rachael.brown@cambsacre.org.uk.